BlackBerry® Bold™

[JSanders Resident Expert]

Let me ask, when did this device go bad, or quit working. What had occurred before?

Where did it come from?

[crazyjo82]

i bought it of someone, said it just decided to reboot one morning

so no success on the laptop

[JSanders Resident Expert]

And, was it working correctly before?

[crazyjo82]

so an update; i had left it with a friend and she did fix it. it was the cat and mouse game of catching the device on boot but it took her hours to fix. and she got a screen that said "serious error" and reload "messafe" unfortunately, it loaded to a REALLY old version of OS 7. it was 7.0 build 21xx so i decided to go and update to 7.1. this is when things went sour. desktop wouldn't update, neither did laptop. so, i decided to go ahead and wipe the device and install a new OS from scratch... and now i'm back to stage one where the device now reboots at 50%

[crazyjo82]

very, very odd... i've tried for the past few days to reload OS 7.1... no success so, a few mins ago, i decide to try and load the original rogers os 7.0.0.261 and it loaded without issue i had tried to load 7.1.0.746 rogers and 7.1.0.861 new zealand and didn't have success loading

[JSanders Resident Expert]

Are you deleting ALL of the vendor.xml files?

What is keeping it from loading, what error?

[crazyjo82]

i shrink the OS before loading and yes, vendor file is deleted i don't get error on the phone. it just loads the blackberry screen, the bar moves from left to right, then stops and reboots. i had tried 7.1.0.861 and even rogers' official 7.1.0.746... i've also tried other official OS, however, it doesn't load properly pass the blackberry splash screen. i *just* tried OTA install and it looks like it didn't work either. i am quite baffled. i've load enough OS on 8300 and 9700 and have never seen a phone refusing to load OS like this

[JSanders Resident Expert]

Try loading the full OS, not shrunk

[crazyjo82]

no, i had also tried that.