Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
Contributor
bobgremillion
Posts: 10
Registered: ‎01-10-2012
My Device: Blackberry Curve 3G 9300
My Carrier: AT&T

9900 keyboard issues

My 9900 keyboard has issues. Sometimes the spacebar doesn't move a space forward, sometimes it automatically types a "period" then spaces. Any help on this available? Thanks in advance. -- Bob

Please use plain text.
Elite II
BillJ
Posts: 8,916
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: 9900 keyboard issues

The best and quickest solution for any software problem remains the trusty ol' battery pull.  Remove your battery while your phone is powered on then replace it.

 

 

Let us know if that helps you.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Please use plain text.
Contributor
bobgremillion
Posts: 10
Registered: ‎01-10-2012
My Device: Blackberry Curve 3G 9300
My Carrier: AT&T

Re: 9900 keyboard issues

Thank you. Have tried that but it doesn't work. Could it be that the keys are "sticking" because of dust, etc.

Please use plain text.
Contributor
bobgremillion
Posts: 10
Registered: ‎01-10-2012
My Device: Blackberry Curve 3G 9300
My Carrier: AT&T

Re: 9900 keyboard issues

What is the most reliable place to get my BB 9900 keyboard hardware checked out?

Please use plain text.