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BlackBerry® Bold™

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New Contributor
Posts: 3
Registered: ‎07-23-2013
My Device: 9900 bold
My Carrier: Bell Canada
Accepted Solution

9900 loosing network

periodically I looses connection with network for periods of days. Replaced SIM and battery no change. Also, a couple of weeks prior to this a horizontal line appeared on the screen.

MikeM
Forums Advisor III
Posts: 1,822
Registered: ‎05-29-2013
My Device: BlackBerry Z30
My Carrier: Bell

Re: 9900 loosing network

Good day

Welcome to BB forums

Are you in area that has bad signal? Have you called Bell to figure out whats going on?

From what your saying is you don't get service some times more then three days that is beyond crazy!
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New Contributor
Posts: 3
Registered: ‎07-23-2013
My Device: 9900 bold
My Carrier: Bell Canada

Re: 9900 loosing network

Bell doesn't know what happening. First occurred 3 weeks ago while traveling in the U.S. as I do regularly with no problem. However, this was the first time I sourced power from the car using USB cord. Incidentally, the phone became very hot. Lost signal periodically and still continues here in Canada.

MikeM
Forums Advisor III
Posts: 1,822
Registered: ‎05-29-2013
My Device: BlackBerry Z30
My Carrier: Bell

Re: 9900 loosing network

If your phone is heating up it could because its trying to search for signal.

Did you change any of the "Network settings" because something had to change on why its giving you problems!

You need to call your Bell because they're the one providing you the service!

I'm with Bell trust me they need to help you!

_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino

Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!
New Contributor
Posts: 3
Registered: ‎07-23-2013
My Device: 9900 bold
My Carrier: Bell Canada

Re: 9900 loosing network

will do thank you.
MikeM