03-16-2013 06:52 AM
My wifi shows my "saved Network". It shows a green wifi sign and a lock. As soon as I try to connect, I get message " Failed to authenticate against the network". Handset is a 9900. I am trying to connect to bbm voice. Please advise. Thanx
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03-16-2013 08:57 AM
The usual troubleshooting techniques are to reboot your Wi-Fi router then delete your saved home Wi-Fi network on your phone then re-add it.
Try that and let us know if you're successful in connecting.
03-17-2013 08:38 AM
Thanx for the advise so far. I am not very technologicaly minded. I deleted the old wifi, it started scanning for wifi just after the delete, it now promps me for a passphrase (8-63 characters), could you maybe give me an idea where to find this passphrase.