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Contributor
legacymusic
Posts: 26
Registered: ‎04-08-2010
My Device: Z10

9930 Backlight Dims

The backlight on my 9930, 14 months old, has recently begun to dim even when the device is fully charged. I've checked the options setting; it remains at 'brightness100 for 2 minutes.' I've rebooted software, I've pulled the battery. Still it goes dim, then suddenly brightens, then dims again. Two weeks ago I downloaded a theme from BB World. Could this be causing the problem? If not, what can I try? It's often hard to read my screen with the light so low. 

Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: 9930 Backlight Dims

Themes do have a habit of sometimes taking over a phone in ways your wouldn't suspect.  Deleting a theme is always a good idea when nothing else seems to be helping.  If it turns out that it isn't the theme, you can always reinstall it easily.

 

 

Give that a shot and post back with your results.  :smileyhappy:


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Contributor
legacymusic
Posts: 26
Registered: ‎04-08-2010
My Device: Z10

Re: 9930 Backlight Dims

No, it didn't help. I deleted the theme and rebooted; same dim backlight. I've never had this problem before. I'm searching the BB's programs and contents to see what might be causing it. Any ideas? Thanks.

Contributor
legacymusic
Posts: 26
Registered: ‎04-08-2010
My Device: Z10

Re: 9930 Backlight Dims

Deleted again, then pulled battery. I think this took care of it.