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BlackBerry® Bold™

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New Contributor
Posts: 6
Registered: ‎11-07-2012
My Device: bold 9930

9930 just flashing a led light does RIM have a solution as yet

Can the phone be fix or do i have to buy a new one.Is it a hardware or software problem

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: 9930 just flashing a led light does RIM have a solution as yet

More than likely, it's a software problem.

 

Connect your phone to your PC and open BlackBerry Desktop Software.  If your phone connects to the software, you should be offered the choice to reload the OS so do that.  If your phone will not connect, see this article:

 

www.blackberry.com/btsc/KB10144 .

 

 

I hope that helps you.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
Posts: 6
Registered: ‎11-07-2012
My Device: bold 9930

Re: 9930 just flashing a led light does RIM have a solution as yet

i try all of that it still does not work

New Contributor
Posts: 2
Registered: ‎11-13-2012
My Device: Bold 9700

Re: 9930 just flashing a led light does RIM have a solution as yet

same problem exactly with a BB Bold 9700

Please advise...