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New Contributor
pcetola
Posts: 2
Registered: ‎03-27-2013
My Device: Bold 9930
My Carrier: Verizon

9930 turns of locations services to E911 only

Hello All,

 

My Bold 9930 turns off the location services from "location on" to "E911 only". Other than manually what would cause this to happen? Power drained? System update? Any help would be greatly appreciated. Thank you in advance!

 

Paul

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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: 9930 turns of locations services to E911 only

Hi pcetola and welcome to the BlackBerry Support Community Forums!

 

Is your BlackBerry smartphone activated on a BlackBerry Enterprise Server through your place of work? If not, do you have an IT policy listed under Options>Security>Security Status Information?

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

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New Contributor
pcetola
Posts: 2
Registered: ‎03-27-2013
My Device: Bold 9930
My Carrier: Verizon

Re: 9930 turns of locations services to E911 only

CptS -

 

Yes I do have it through work.

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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: 9930 turns of locations services to E911 only

It could be possible that the location feature has been disabled by your IT departmetn via an IT Policy.  I would recommend contacting them to verify.

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Please use plain text.