06-05-2009 10:47 AM
08-13-2009 07:25 PM
Exact same problem. Initally thought it ws the Plantronics Voyar 510. as the wired headset, the speaker phone or the microphone worke d fine. However a new headset has the same fialure. It is as if the Bluettoth does not initialize properly for Voice Dialing.
Anyone from RIM have any suggestions?
08-31-2009 09:05 PM
09-13-2009 11:13 PM
I have the exact same problem with my Bold using a Motorola HS850, a Plantronics Voyageur Pro and ....are you ready.....the new Blackberry Visor Mount 605. In fact, I tried these all with an Iphone 3GS and it has the same problem.
I never had a problem with regular phones. Smartphones do not seem to work with voice dialing. Pretty stupid in my opinion.
I am going to try a wired headset to see if it behaves properly. If so, then it is their bluetooth implementation.
01-16-2010 09:54 AM
I have the same problem. Does RIM have asolution for this? Are they planning anything? So frustrating to use this feature while driving you still have to look at the phone to dial, defeats the purpose for hands free.
05-26-2010 02:34 PM
I have tried several BT devices and have had the same issue - voice dial just does not respond to you commands And its is really frustrating to see that BB Support has not found a solution to this. My issue is exaclty that of the others in this string.
Id like to use this feature, I just can find a way to make it work as (I and others think) it should.
BB Support - what gives??
05-26-2010 02:48 PM
While you might find some assistance here on the forum what you need to do is to call your respective carriers Customer service and have them escalate it to technical support and let them know about your Bluetooth issue. The contact with your carrier is the first level entry into the support channel. Your carrier's technical support than bumps it to RIM.
You can of course contact RIM bypassing your carrier but that is for a fee.