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BlackBerry® Bold™

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ecoops
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ecoops
Posts: 2
Registered: ‎11-06-2008
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ATT Bold wont Reconcile

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‎11-06-2008 06:49 PM

I'm a new BB user and am trying to get my Bold to sync with Outlook.

 

My company is running MS Exchange 2007. I set up my BIS account and receive emails with no problem. Whenever I delete emails on my PC however, they still show up on the phone. Emails deleted from my phone are deleted from Outlook without any problems. I have the BB reconclie option set to:

 

Delete On -Mailbox & Handheld

Wireless Reconcile -On

On Conflicts - Mailbox Wins

 

I spoke to ATT and BB supprt and neither was of any help. BB says that they reconcile to my Outlook web access but the emails on my phone are not visible via the Outlook web interface.

 

Does anyone have any ideas or suggestions?

 

TIA

 

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Elite I
Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008

Re: ATT Bold wont Reconcile

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‎11-06-2008 07:51 PM

See if any of the suggestions in this KB article are of any use:http://www.blackberry.com/btsc/KB10720
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