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BlackBerry® Bold™

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New Contributor
kieralouise
Posts: 2
Registered: ‎06-22-2012
My Device: Blackberry Bold 9900
My Carrier: Virgin Media

Absolutely Unrepairable!

Hi, 

 

I got a Blackberry Bold 9900 for my birthday and had it for less than 2 months before it wouldnt turn on and kept saying it was fully charged when it had no battery. It finally died and i complained to virgin and sent it to their repair centre it got there yesterday and today they told me it was 'irrepairable.' They have told me i will recieve a new phone but i have now lost all my contacts, photos, videos, apps, and music. Some that i'll never be able to get back! 

 

Kiera

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JSanders
Posts: 82,495
Likes: 22,612
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Absolutely Unrepairable!

You have no backup or don't have BlackBerry Protect installed on the device to restore that valuable information?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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New Contributor
kieralouise
Posts: 2
Registered: ‎06-22-2012
My Device: Blackberry Bold 9900
My Carrier: Virgin Media

Re: Absolutely Unrepairable!

No, I only had it for a month so i didnt think it would suddenly break. A new one was delivered today but ive lost all my stuff.

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Contributor
heraiz
Posts: 42
Registered: ‎06-22-2012
My Device: Bold 9900 - International - Arabic - Unlocked
My Carrier: Etisalat

Re: Absolutely Unrepairable!

For the future, start using BlackBerry Protect, also make back copies on your computer, that way you wont have to worry about data loss in the future............good luck.....

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