Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Contributor
Matin321
Posts: 2
Registered: ‎10-10-2013
My Device: Bold 9790
My Carrier: grameen phone

Access You Tube from my BB Bold 9790

Hi,

 

I cannot run You Tube video from my BB Bold 9790 mobile. When I run any video it goes upto Buffering after that it shows “Cannot find web address. Verify that this web address is valid”.  when I use wifi connection then it works well. I used nokia phone (E71) with same Mobile SIM card then it also worked.

 

Can anyone help me what is the reason I cannot run You Tube Video ?  

 

Thanks,

Matin

Please use plain text.
JSanders
Posts: 84,489
Likes: 22,916
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Access You Tube from my BB Bold 9790

Are you using a Youtube app or the browser at m.youtube.com?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
Matin321
Posts: 2
Registered: ‎10-10-2013
My Device: Bold 9790
My Carrier: grameen phone

Re: Access You Tube from my BB Bold 9790

Hi,

 

i tried by  Youtube app and mobile browser at m.youtube.com both have same message

Please use plain text.
JSanders
Posts: 84,489
Likes: 22,916
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Access You Tube from my BB Bold 9790

  • Open your browser and go to the settings and clear the browser history and cache.
  • Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
  • After reboot, try again.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.