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New Contributor
rbhfree
Posts: 2
Registered: ‎12-14-2011
My Device: Bold 9700
Accepted Solution

Accessing Email Setup on the Bold 9700

When I go into setup on my Bold 9700 mand I click on Email Account I get through to "select the type of email account" and when I try to select "Internet Mail Account" it kicks me back to the Setup menu.

JSanders
Posts: 86,430
Likes: 23,181
Solutions: 5,981
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Accessing Email Setup on the Bold 9700

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

Now, try that email setup again. If it continues to kick you out, you need to call Rogers.




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JSanders
Posts: 86,430
Likes: 23,181
Solutions: 5,981
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Accessing Email Setup on the Bold 9700

Hey, or try this next....

 

  1. Using the BlackBerry browser, go to mobile.blackberry.com
  2. Scroll down to Communiations.
  3. Click on Email setup
  4. Click on other Internet email (or something worded closely to that).
  5. and proceed...




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
rbhfree
Posts: 2
Registered: ‎12-14-2011
My Device: Bold 9700

Re: Accessing Email Setup on the Bold 9700

Thank you for your help...it worked!

JSanders
Posts: 86,430
Likes: 23,181
Solutions: 5,981
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Accessing Email Setup on the Bold 9700

Hey, You are very welcome.

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Member
mhlinkova
Posts: 1
Registered: ‎02-25-2013
My Device: Bold 9700

Re: Accessing Email Setup on the Bold 9700

Hi, 

 

but there are no choice Comunications on this web site. I don t know, what to do with my bold. I cant acces the email setup.

 

please, help me

 

Thnx Maria

JSanders
Posts: 86,430
Likes: 23,181
Solutions: 5,981
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Accessing Email Setup on the Bold 9700

Please explain.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code