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New Contributor
Posts: 2
Registered: ‎11-12-2012
My Device: Bold 9930
My Carrier: Verizon
Accepted Solution

Adding Email Account to my Bold

We set up our Blackberrys on an Enterprise server and now I can't add my Hotmail account to my phone.  I get the error "Email setup application is temporarily unavailable".  It has been thsi way for months, is this coming from our BES servier?  Anyone been able to add another email account using a BES server?  Thanks

Posts: 89,334
Likes: 23,766
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Adding Email Account to my Bold

You could have a BES IT Policy on your device forbidding any BIS accounts.

Otherwise, you should be able to set BIS accounts with no issues.

 

Check with your BES Admin.




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New Contributor
Posts: 2
Registered: ‎11-12-2012
My Device: Bold 9930
My Carrier: Verizon

Re: Adding Email Account to my Bold

Where would I find the IT policy?

Posts: 89,334
Likes: 23,766
Solutions: 6,119
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Adding Email Account to my Bold


fatcatputz wrote:

Where would I find the IT policy?


from your BES Admin.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code