BlackBerry® Bold™

[fatcatputz]

We set up our Blackberrys on an Enterprise server and now I can't add my Hotmail account to my phone.  I get the error "Email setup application is temporarily unavailable".  It has been thsi way for months, is this coming from our BES servier?  Anyone been able to add another email account using a BES server?  Thanks

[JSanders Resident Expert]

You could have a BES IT Policy on your device forbidding any BIS accounts.

Otherwise, you should be able to set BIS accounts with no issues.

Check with your BES Admin.

[fatcatputz]

Where would I find the IT policy?

[JSanders Resident Expert · Accepted solution]

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fatcatputz wrote:

Where would I find the IT policy?

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from your BES Admin.