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BlackBerry® Bold™

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New Member
smkied
Posts: 2
Registered: ‎12-14-2008

All buttons stopped working?

Hello,

 

I have a brand new BlackBerry Bold, about 3 weeks old. All of the sudden, all of the buttons on the device stopped working (including side buttons and top mute button). The ball still scrolls around, but clicking it or pressing any other button does absolutely nothing.

 

I removed the battery several times, removed SIM tried all that sort of thing... no change.

 

Is this common? I assume something the warranty would cover? Any possible fixes that I can do, or should I just call Rogers?

 

Thanks.

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Forums Veteran I
bbhorrigan
Posts: 2,036
Registered: ‎12-04-2008

Re: All buttons stopped working?

I've never heard of that
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Forums Veteran III
urumilton
Posts: 4,526
Registered: ‎10-16-2008

Re: All buttons stopped working?

Don't loose your time go to any Rogers store to change the device
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New Member
smkied
Posts: 2
Registered: ‎12-14-2008

Re: All buttons stopped working?

Woke up this morning and it's working normal again.

 

Hmmmm too strange.

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Forums Veteran III
urumilton
Posts: 4,526
Registered: ‎10-16-2008

Re: All buttons stopped working?

Ok, great for you, check if tomorrow are fine.
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