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Forums Veteran III
urumilton
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: Always an unread email on my home screen (BB Bold)

Or you can try with this, was posted by Xandrex

 

  1. Go to the messages application
  2. hit menu button, then select Search. Yo get to the "search messages" page.
  3. select Type: "All" and Show: "Unopened Only"
  4. hit menu, then select "Search" : you then have all the unread mail/SMS/PIN/MMS/Missed Calls etc.
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New Member
tobir
Posts: 3
Registered: ‎12-03-2008
My Device: Not Specified

Re: Always an unread email on my home screen (BB Bold)

thanks man! problem solved!!!! bye
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New Member
FlorinAMARIUCAI
Posts: 6
Registered: ‎12-10-2008
My Device: Not Specified

Re: Always an unread email on my home screen (BB Bold)

Hi,

 

yesterday I got it too....

1 unread mail icon.....with no unread email in the inbox......

 

look all over nothing found.......

 

Take out the battery......problem solved....

 

might be a BUG or something........but this reset is solving it out.........

 

Guys......is a software inside.......I give credit to all BB Guys.......they will fix it.......no rush.......unless yu have more critical problems. :-)

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New Contributor
a2dreno
Posts: 2
Registered: ‎12-16-2008
My Device: BlackBerry Storm

Re: Always an unread email on my home screen (BB Bold)

I've tried the suggested solutions and still have this icon sitting on my screen - any other ideas?  Thaks!
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Forums Veteran III
urumilton
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: Always an unread email on my home screen (BB Bold)

Which Icon do you have?, can you describe this please
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New Contributor
pholz
Posts: 7
Registered: ‎08-05-2010
My Device: Curve 8520

Re: Always an unread email on my home screen (Curve 8520)

[ Edited ]

Sorry for bumping this Thread up.

I had the same problem.

Searched all unread messages and opened all. Nothing changed.

Battery out and everything works fine now.

The difference is that i have a Curve 8520 v4.6, but problem solved, so everything is fine :-)

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New Contributor
splish
Posts: 2
Registered: ‎11-27-2008
My Device: Not Specified

Re: Always an unread email on my home screen (BB Bold)

I have never had that happen to me on my Bold, but it used to happen all the time on my old Pearl. It seems to happen when you have a new mail, and then you hard boot the phone before you read it.

 

I can't exactly remember how I got rid of it, but I cleaned out all my message folders, and then pulled the battery. I did something else after that, I just can't remember what it was. Its been a long time since I had that phone. :smileysad:

 

Try the hard boot though, it may help...

 

Goodluck.

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New Member
Hetbach
Posts: 1
Registered: ‎08-30-2011
My Device: Blackberry BOLD
My Carrier: Verizon

Re: Always an unread email on my home screen (BB Bold)

I had the same issue and i went to

(View Folder)

Selected my main (Inbox)  - which prompted me to select folder or collapse or full menu

(Select Folder)

and there was one message of Activation, for some reason my actual inbox did not appear.

I opened the message and the 1 email notice dissapeared and the normal inbox opens from that location now. 

 

hope this helps

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Contributor
mudpuddles
Posts: 16
Registered: ‎01-28-2013
My Device: Bold 9780 and a Z10
My Carrier: Vodafone

Re: Always an unread email on my home screen (BB Bold)

Likewise, apologies for writing on an old thread, but I've been struggling with this same problem but just found a fix that might help other folks with this issue.

 

I have a Bold 9780, and after fighting with it due to several other bugs I did a complete security wipe with OS reinstall and then a restore from backup via the desktop software.

 

In my case, I found that the unread messages (36 of them!) were actually records of missed phone calls that I had ignored at the time, but which showed up in the message list (Homescreen > Messages) in bold type. These missed call notifications were evidently reloaded when I did the restore, and since they were unread, they showed up as unread messages in the notifications space.  I just had to scroll through the list  to find them, and open or delete them.  Problem solved.

 

Hopefully this will help someone else.

I want to have my Z10's babies.
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