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Posts: 4
Registered: ‎11-09-2010
My Device: Not Specified
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App Download

Hi. I have a 9700 Bold, I've tried to download apps via the app world on the phone but I get a message "not connected to wireless network" Also, I've tried downloading the apps from a PC and got a message "turn on radio device to continue" I have no clue how to turn on the wireless or radio device. Thanks for any help.

Posts: 89,309
Likes: 23,765
Solutions: 6,118
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App Download

 


iconoclast85 wrote:

I have no clue how to turn on the wireless or radio device. Thanks for any help.


Manage Connections > turn on the connection to your mobile network.

 




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New Contributor
Posts: 4
Registered: ‎11-09-2010
My Device: Not Specified

Re: App Download

I have turned on the mobile network. Could it be that I have prepaid service?

Posts: 89,309
Likes: 23,765
Solutions: 6,118
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App Download

 


iconoclast85 wrote:

I have turned on the mobile network. Could it be that I have prepaid service?


 

Yep.

 

It's pretty clear in App World that the requirements state:

 

App World Requirements / Support
You must meet all of the requirements:
1. BlackBerry® Device Software version 4.2 or higher
2. BlackBerry smartphones with trackpads, trackballs or SurePress™ touch screen
3. To use BlackBerry App World, you require a service plan that includes access to the BlackBerry® Browser
4. And you must be in one of the countries which AppWorld supports
http://www.blackberry.com/app_includes/devicesoftware/appworld/appworld_availability_en.html




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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New Contributor
Posts: 4
Registered: ‎11-09-2010
My Device: Not Specified

Re: App Download

Thank you. 

New Contributor
Posts: 2
Registered: ‎04-16-2013
My Device: 9700
My Carrier: mtnn

Re: App Download

My blackberry 9700 has no much space to keep downloaded apps, and I need more apps to download. How do I increase my device memory?
Posts: 89,309
Likes: 23,765
Solutions: 6,118
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App Download

there is no way increase the memory, sorry.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
Posts: 2
Registered: ‎04-16-2013
My Device: 9700
My Carrier: mtnn

Re: App Download

My 9700 has that problem of keeping me waiting to finish syncronising or to open an application or return to previous page. Because of long wait and all keyboad will be irresponsive at that moment, i had to remove battery. Too boring, tired. What is the cause, and how can it be solved???