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New Contributor
Chesnoid
Posts: 2
Registered: ‎12-13-2012
My Device: Bold 9900

App Error 200

Hey guys, my BB Bold 9900 won't turn on. Loads to a white screen saying "AppError 200" i click to reset, then it just loads the same screen again, over and over. I've tried updating the software using the desktop manager but it says i have 0.0mb worth of space on my phone so i can;t update when i know for a fact that there is an absolute ton of space free.

 

HELP

 

Thanks, Chris x

Contributor
kartikeyabhargava95
Posts: 48
Registered: ‎12-11-2012
My Device: Curve 9360

Re: App Error 200

Pleast take your phone to the nearest official blackberry service centre or to the nearest official service centre of your service provider.

If your query is resolved then please click on - 'Accept as Solution'
Thank You.
New Contributor
Chesnoid
Posts: 2
Registered: ‎12-13-2012
My Device: Bold 9900

Re: App Error 200

Is there nothing i can do from home to sort it? x

Hall of Famer II
sdgardne
Posts: 48,761
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: App Error 200


Chesnoid wrote:

Hey guys, my BB Bold 9900 won't turn on. Loads to a white screen saying "AppError 200" i click to reset, then it just loads the same screen again, over and over. I've tried updating the software using the desktop manager but it says i have 0.0mb worth of space on my phone so i can;t update when i know for a fact that there is an absolute ton of space free.

 

HELP

 

Thanks, Chris x


Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB30100 "JVM 200" appears on the BlackBerry smartphone

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Hi and Welcome to the Community!


 

You may also want to try a clean OS reload...At the top of each device forum, there should be some "sticky" threads that discuss the OS levels available for many models. If they include your model, then please use those as reference as you proceed. Otherwise, you will have to dig through the official download portal for OS packages for your model:

From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:

Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. If that OS package is from a carrier other than the carrier for which your BB was originally manufactured, then delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:

  • C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML

Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.


You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.


You may also want to try this procedure to perhaps narrow down the precise causal item:

  1. Load your OS "bare bones"...if anything is optional, do not install it.
  2. If the behavior presents immediately, then try a different OS with step 1
  3. If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
  4. Add one thing -- no matter how tempting, just one.
  5. If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
  6. Repeat steps 4 and 5 until all things are loaded or the behavior presents

When the behavior presents, you know the culprit...the last thing you loaded.

If the behavior does not re-present, then you know that either step 1 or 2 cured it.

If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.


If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:

  • KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software

 

There also are these articles that may be useful:

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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