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New Contributor
coolirv28
Posts: 7
Registered: ‎08-20-2012
My Device: Bold 9700
My Carrier: T-Mobile

Re: App Error 523 (Uncaught Exception: Index 5 >=5)

I'm sorry, but I'm not sure what you're talking about. The only application I have downloaded is BlackBerry Desktop Software, and it doesn't recognize my BB due to the error. So I can't really do anything with it.

 

I do not have AppLoader on my computer. I can't remove or repair anything right now. It just says "Connect your BlackBerry Device" the whole time. 

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New Contributor
coolirv28
Posts: 7
Registered: ‎08-20-2012
My Device: Bold 9700
My Carrier: T-Mobile

Re: App Error 523 (Uncaught Exception: Index 5 >=5)

Please help! None of the options you listed are available on my BlackBerry Desktop Manager and I don't have AppLoader on my computer!

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Developer
ben1107
Posts: 409
Registered: ‎06-13-2011
My Device: Z10, Playbook
My Carrier: Econet

Re: App Error 523 (Uncaught Exception: Index 5 >=5)

http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html

 

choose your carrier and download your device OS. then install it on your computer and after it installs it prompts you and show you ApplLoader file. connect your device and do an upgrade of your device software.. When you reach the section written next and as well advanced select advanced and select options to backup your applications and data, then click continue.

 

 

Run the update and check if the erro still pops up once the device is on again.

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New Contributor
gulzarro121
Posts: 3
Registered: ‎09-27-2012
My Device: Curve 8520
My Carrier: 447837540621

Re: App Error 523 (Uncaught Exception: Index 5 >=5)

I have the same problem, did you manage to ever get this fixed?

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