08-07-2012 12:00 PM
I keep getting this error when i try to connect to use app world without wifi. I have 3g internet by giffgaff so i dont understand why app world doesnt let me download things.The error is cannot get new token due to devile offline state.(Error id:40760)
08-07-2012 12:12 PM
Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order for AppWorld to work for you. So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
08-07-2012 12:15 PM
08-07-2012 01:32 PM
You can't update or have a BlackBerryID with no BlackBerry Internet Service or data plan.
08-08-2012 03:16 PM
Yeah i can understand that.. so does that mean that only with wifi enabled will i be able to use app world ? . As i have unlimited internet on my phone.. but the only thing that wont work is the BBM and emails and the browser as i dont have the blackberry add on.
08-08-2012 03:21 PM
Correct, you NEED the BlackBerry Data Plan for AppWorld.
02-02-2013 05:27 PM - last edited on 02-03-2013 10:33 AM by PatL
I also faced the same issue. I rectified it by deleting the appworld from my mobile and then downloaded it again from
through the mobile browser. Different versions are available here. Choose the one appropriate to the OS version of your device. Mine is working fine now.