BlackBerry® Bold™

[munir123]

I keep getting this error when i try to connect to use app world without wifi. I have 3g internet by giffgaff so i dont understand why app world doesnt let me download things.The error is cannot get new token due to devile offline state.(Error id:40760)

[munir123]

and i have got a new sim and i have tried battery pull...

[JSanders Resident Expert]

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?

You must, in order for AppWorld to work for you.  So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.

Good luck.

[munir123]

No i dont have a blackberry data plan , as giffgaff sell it seperately for 3 pounds. But the thing is not so long ago the app world worked fine and i didnt have the data plan and i was able to download things off it and stuff without wifi or the data plan

[munir123]

plus when i got to settings click onto device and then BlackBerry ID it says Unable to update Blackberry ID account information while offline

[JSanders Resident Expert]

You can't update or have a BlackBerryID with no BlackBerry Internet Service or data plan.

[munir123]

Yeah i can understand that.. so does that mean that only with wifi enabled will i be able to use app world ? . As i have unlimited internet on my phone.. but the only thing that wont work is the BBM and emails and the browser as i dont have the blackberry add on.

[JSanders Resident Expert]

Correct, you NEED the BlackBerry Data Plan for AppWorld.

[jain_john]

Hi,

I also faced the same issue. I rectified it by deleting the appworld from my mobile and then downloaded it again from 

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through the mobile browser. Different versions are available here. Choose the one appropriate to the OS version of your device. Mine is working fine now.

Regards

Jain John