BlackBerry® Bold™

[rdmansharamani]

Hi BB users,

I am facing this issue on my blackberry bold 9780. I am not locked to any carrier.

"Application Center - Updating Application List...please wait........An error occured while updating the application list: Error 404"

I recently upgraded to this phone, i earlier was on bold 9000 and used the desktop manager to transfer my contacts, messages, etc from bold 9000 to 9780. 

Request you to please help if you were facing the same issue and have already resolved it.

Regards,

Ravi

[sdgardne]

Hi and Welcome to the Forums!

Here is a KB that discusses that error:

• KB19283"An error occured while updating the application list: Error 404" appears when the Application Center is accessed on the BlackBerry smartphone

Hopefully it contains something useful!

Good luck and let us know!

[rdmansharamani]

Hi sdgardne,

Thats exactly the error that I am encountering on my blackberry bold 9780. 

I tried to follow the instructions by registering my BB again with the wireless network using Advance Settings - Host Routing Table.

After doing that i did a hard reboot. But unfortunately it still gives me the same error.

Can you please advise what could i do? (Does this have to do something with my service provider because i bought this BB factory unlocked).

Regards,

Ravi

[sdgardne]

Hmmm...OK, try adding another step...

I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):

1) Register HRT

• Homescreen > Options > Advanced Options > Host Routing Table > (it does not matter which line is current) > Register Now

2) Resend Service Books

• KB02830 Send the service books for the BlackBerry Internet Service

3) Batt Pull Reboot

• Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

Hopefully that will get things going again for you! If not, then you will need to contact your service provider for formal support.

Good luck!

[rdmansharamani]

Hi sdgardne,

I tried all of this as per your suggestion. 

Still the same error message. 

Please help. 

Regards,

Ravi

[sdgardne]

Given the description of the problem in that KB, I'm out of ideas -- except for what I've already said...contact your service provider for formal support.

Good luck!