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New Contributor
jbriley13
Posts: 7
Registered: ‎09-10-2012
My Device: Bold 9780
Accepted Solution

Applications will not open on Blackberry Bold 9780 after downloading from Blackberry App World

My applications will not open on Blackberry Bold 9780 after downloading them from Blackberry App World.  They complete the download, they are free apps.  When I press the button to open the app, it does absolutly NOTHING.  I do not know what else to do, so I have been deleting them off the 9780.  Please help me! - Jennifer 

T-Mobile Blackberry Bold 9780
JSanders
Posts: 87,309
Likes: 23,334
Solutions: 6,027
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Applications will not open on Blackberry Bold 9780 after downloading from Blackberry App World

They are... which apps?




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New Contributor
jbriley13
Posts: 7
Registered: ‎09-10-2012
My Device: Bold 9780

Re: Applications will not open on Blackberry Bold 9780 after downloading from Blackberry App World

I went through the free app section and filled up two shopping carts w/ 10 apps a peice - 

they were:

Berry Buzz

Signal Booster

Weather Trax

eBay

Camera Timer - Silent Timer

Font Control

Extra Fonts

Flashlight 2

Tune In Radio

Dual Camera

Drive Safely

Free Photo Effects

Blackberry Travel

MP3 Cutter

Free Ringtone Creator

QR Code Scanner

Photo Distortions

Phone Tracker Light

Fancy Fonts

Silent Camera

 

PAID FOR

Signal Booster for $2.99

 

Thanks for your help.  I have deleted all the ones that will not open.  I hope I am doing things correctly. - Jennifer

T-Mobile Blackberry Bold 9780
JSanders
Posts: 87,309
Likes: 23,334
Solutions: 6,027
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Applications will not open on Blackberry Bold 9780 after downloading from Blackberry App World


jbriley13 wrote:

  I have deleted all the ones that will not open.  I hope I am doing things correctly. - Jennifer


You're welcome.

 

Which ones will NOT open?

 

We're not concerned with the ones that are working.

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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JSanders
Posts: 87,309
Likes: 23,334
Solutions: 6,027
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Applications will not open on Blackberry Bold 9780 after downloading from Blackberry App World

I guess what I'm confused about is this... if we're going to troubleshoot any apps that won't open, and now you've deleted them those.. how are we going to do this?

 

Does that make sense?

 

Let me advise this... once you've downloaded an app from AppWorld, even if you are not asked to do so, once that app has installed, Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
jbriley13
Posts: 7
Registered: ‎09-10-2012
My Device: Bold 9780

Re: Applications will not open on Blackberry Bold 9780 after downloading from Blackberry App World

Berry Buzz - Never even showed up on screen

Signal Booster - deleted (all deleted - not working)

Weather Trax - deleted

eBay - WORKS

Camera Timer - Silent Timer

Font Control deleted

Extra Fonts WORKED

Flashlight 2 WORKED

Tune In Radio deleted

Dual Camera deleted

Drive Safely deleted

Free Photo Effects deleted

Blackberry Travel deleted

MP3 Cutter deleted

Free Ringtone Creator deleted

QR Code Scanner WORKED

Photo Distortions deleted

Phone Tracker Light deleted

Fancy Fonts WORKED

Silent Camera deleted

 

Does purchasing them make a difference?

Thanks again, Jennifer

T-Mobile Blackberry Bold 9780
New Contributor
jbriley13
Posts: 7
Registered: ‎09-10-2012
My Device: Bold 9780

Re: Applications will not open on Blackberry Bold 9780 after downloading from Blackberry App World

I will do the reboot with device on and reload what I really really want - not just ones I thought would be cool.  Even though Ive done this once before, I will download the software again and then we can work on them if there are still problems?  Sound good to you-Jennifer

T-Mobile Blackberry Bold 9780
JSanders
Posts: 87,309
Likes: 23,334
Solutions: 6,027
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Applications will not open on Blackberry Bold 9780 after downloading from Blackberry App World

Sounds good.

 

  • Download.. you should get a confirmation on screen "successfully installed".
  • Reboot.
  • Try the app.

 

By the way:
You have your mobile phone number listed as your "My Mobile Provider" or carrier. Putting your phone number out on the internet on these public forums for the world to see, is not wise. To change that, at the top of this page click on My Settings > Personal Profile > Personal Information, and in the entry block for "Carrier" type the name of your mobile provider.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
jbriley13
Posts: 7
Registered: ‎09-10-2012
My Device: Bold 9780

Re: Applications will not open on Blackberry Bold 9780 after downloading from Blackberry App World

Thanks for the privacy tip!  I will try this process.  How do I reload the one I already paid for? - Jennifer

T-Mobile Blackberry Bold 9780
New Contributor
jbriley13
Posts: 7
Registered: ‎09-10-2012
My Device: Bold 9780

Re: Applications will not open on Blackberry Bold 9780 after downloading from Blackberry App World

I do not get a screen that says successfully installed.  The icon does not show, should I reboot anyway? - Jennifer

T-Mobile Blackberry Bold 9780