03-17-2013 05:29 PM
I have a BlackBerry Bold 9930: Device Software: 184.108.40.2062. I am having some issues with BlackBerry World. When i try to download apps, BBM, Pandora, Yellow Pages, all i see is "Unavailable for this device". What would be causing this? I think it is little crazy that a BlackBerry cannot download its own BBM app. I am able to download these apps fine on my BlackBerry 9650. Can someone please help me?
03-17-2013 06:32 PM
Every app has a specific set of compatibility and requirement items...please check the catalog page for each app you desire to ensure that your 9930 completely meets ALL of the requirements for each app:
03-18-2013 09:37 AM
Oh...that is important information indeed! Following any such actions, I always suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you could try removing and reinstalling AppWorld. Otherwise, you should contact your mobile service provider for formal support.
03-18-2013 11:58 AM