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BlackBerry® Bold™

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New Member
lachilles
Posts: 1
Registered: ‎10-05-2013
My Device: bold 9700

BB 90700 Bold freezes on start up

When I power up the phone. The line goes all the way cross freezes for awhile then I get a app error. Phone will not let go further so I kind wipe the phone. I take the battery out and put it back get the same thing. Any ideas.

Developer
josuefunes
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S

Re: BB 90700 Bold freezes on start up

Hi & thanks for your POST..!!

 

I would suggest you to again pull battery and re-insert it after a min, if it still doesn't boot then please try to boot it in safe mode.

 

Safe mode procedure can be found in below URL.

 

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB17877&sliceId=2&cmd=displayKC&d...

 

VIA | unleashurself Forums Advisor III

http://supportforums.blackberry.com/t5/BlackBerry-Bold/BB-Bold-9900-freezing-on-start-up-after-batte...

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