03-01-2010 10:45 PM
Hi, just recently got the bold 9700 and i LUV IT!! Only have one problem.
i import all my contacts from outlook express and they all come out a certain way on my blackberry contacts list. Problem is that if i receive a text message from somebody, it shows the number and not contact name even though i have the contact already on my list. it's just a hassle to look on who texted me all the time. For example, friend's number is stored on my BB as +1 (123) 456-7891. he sends me an sms/text and it shows it's from +11234567891. That's the same number but my BB can't identify it as a number from an already known contact. Sometimes, it would show (123) 456-7891. SOMEBODY please HELP ME!!! as i have 100+ contacts and i don't want to configure each every contact on my list according to how i receive their number on my sms.
Solved! Go to Solution.
03-01-2010 11:53 PM
Greetings, and welcome to the BlackBerry.com Support Forums.
That was a known issue on certain device operating systems but has since been fixed.
Download and instructions here:
03-02-2010 12:09 AM
You are very welcome.
03-10-2010 10:38 PM
I seem to have the same issue.
I have downloaded all the updates needed, which my phone already came with it.
Im running v220.127.116.114
I downloaded my contacts from Outlook
and they do have the numbers stored as (123) 456-7890
I have over 400 contacts and do not wish to change them one by one.
Please help, what do I have to do?
I still have time to change my phone to get a new one, if thats the case
Any advice please?
03-24-2010 10:21 PM
I'm having the same issue with my BlackBerry Cruve 8530. Also I'm unable to search through my contacts now, I can scroll down but if I type in a letter for the first name nothing comes up. I just updated my software the other day - I wonder if this some how caused the issue.
Does anyone know how to fix this?
03-27-2010 03:15 PM
GREAT!!!! I have over 1200 contacts and this was VERY annoying to have to correct each contact after each time I would sync my phone which was quite often so as not to loose all those numbers.
I was wondering WHY THE HECK HASN'T BLACKBERRY FIXED THIS!!!! They did, I just didn't know about it