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novakmarius
Posts: 1
Registered: ‎06-17-2013
My Device: BlackBerry Bold 9790
My Carrier: Cosmote

BB 9790 not working on youtube .

[ Edited ]

I bought it 2 months ago and never worked on youtube , i get the message Content not available . Server is blocked or unresponsive. I have a BB bold 9790 with 7.0 bundle 2254 (v7.0.0.528 , Platform 9.16.0.57)

 

I use it in Romania on Cosmote network.


i hope that someone can help me .. sorry for my english :smileyhappy:

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BlackBerry Technical Advisor (Retired)
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: BB 9790 not working on youtube .

Hi novakmarius,

 

Welcome to the support community!

To fix this issue, I recommend verifying with your mobile network provider that you have the correct Transmission Control Protocol (TCP) connection information entered.

This KB article should provide more information on this issue. "Error "Content not available. Server is blocked or unresponsive" occurs when attempting to access videos on m.youtube.com from the BlackBerry smartphone" http://blackberry.com/btsc/KB19091
You should be able to find the TCP settings on your BlackBerry Bold 9790 smartphone in Options > Device > Advanced System Settings > TCP IP.

Let me know if that helps.


-FS


 


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