BlackBerry® Bold™

[ochiexarek]

everytime i'm gonna using the bb world app, it says "your system administrator is preventing you from usingthe blackberry application world. then it says that i should contact my system administrator... what exactly does it mean? pls help me.. tq

[JohnPiz]

Are you connected to a BES server?

[JSanders Resident Expert]

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ochiexarek wrote:
everytime i'm gonna using the bb world app, it says "your system administrator is preventing you from usingthe blackberry application world. then it says that i should contact my system administrator... what exactly does it mean? pls help me.. tq

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On your device, go to Options > Security > Security Status Information.

What do you see on that screen?

[ochiexarek]

It says "Secure GC Enabled"

[JSanders Resident Expert]

Secure GC Enabled is listed under Options > Security Options > General Settings on BlackBerry smartphones running BlackBerry Device Software 4.0 and later. Secure GC Enabled indicates that the BlackBerry smartphone has content protection turned on.

Note: When the Memory Cleaning feature in BlackBerry Device Software 4.3 and later is configured to automatically clean when the BlackBerry smartphone is idle or holstered, Secure GC Enabled may be displayed.

So, that should not be the reason for AppWorld not working.

However the message seems to indicate you are on a corporate BlackBerry provided by your employer, are you?

Article ID: KB17678 Common Error Messages in BlackBerry App World

[ochiexarek]

Yes... I'm using full service of BIS (the package cost IDR99k per month)... I'm using prepaid plan.. The balance still lots too... Around IDR100k...

[ochiexarek]

I don't know... I mean i don't understand your question.. I recon this happened after i purchased some applications fr World Apps.. Does the payment method influenced the damage i caused? I'm sorry if my language confusing... Jst ask me & i'll try to answer with my limitation language...

[JSanders Resident Expert]

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

Now, try AppWorld, and see if you get the same error message?

[ochiexarek]

Will try & get back to you for the feedback asap...

[ochiexarek]

Nothing change, its jst the same error still ©an't use world apps (-̩̩̩_-̩̩̩)