05-02-2013 07:21 PM
Can't log in to BB appworld! After entering my BB ID username and BB ID password, I get the error message 'Enter the username associated with this smartphone". When I hit 'OK' it loops back to the same username/password screen, and I can't get in.
Has anybody been able to resolve this? Can you help?
05-02-2013 07:24 PM
Hi and Welcome to the Community!
Here is a KB that discusses that error:
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!