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BlackBerry® Bold™

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New Member
Posts: 1
Registered: ‎06-21-2013
My Device: BB Bold 9900
My Carrier: Bell Mobility

BB BOLD 9900 has no vowel or "q" "r" "w" function

Has anyone else experienced this?  If I use the "delete" button for ANY reason then I lose function of all of my vowels plus the "q" "r" and "w".  I have tried a hard reboot  - several times and this used to correct the issue - but nothing works and now I have even restored factory settings and the letters are still not working.  I can cut and paste them (THAT is "fun" and not at all time consuming - grrrr)  Has anyone else had this issue present?  How did you fix this problem?  This is my fourth Blackberry in the last 7 years and every one has had issues and needed to be replaced or upgraded.  Can someone help me?? I can't afford another Blackberry.  If there isn't a fix then I am going to iPhone!  Enough is enough!! 

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Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: BB BOLD 9900 has no vowel or "q" "r" "w" function

Hey iamsamisam,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

This definitely sounds like a hardware related issue.  I would suggest contacting your network service provider for repair/exchange options.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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