06-21-2013 09:52 AM
Has anyone else experienced this? If I use the "delete" button for ANY reason then I lose function of all of my vowels plus the "q" "r" and "w". I have tried a hard reboot - several times and this used to correct the issue - but nothing works and now I have even restored factory settings and the letters are still not working. I can cut and paste them (THAT is "fun" and not at all time consuming - grrrr) Has anyone else had this issue present? How did you fix this problem? This is my fourth Blackberry in the last 7 years and every one has had issues and needed to be replaced or upgraded. Can someone help me?? I can't afford another Blackberry. If there isn't a fix then I am going to iPhone! Enough is enough!!
06-24-2013 06:22 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
This definitely sounds like a hardware related issue. I would suggest contacting your network service provider for repair/exchange options.
Let me know if you have any more questions.
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