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BlackBerry® Bold™

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Visitor
akranjec
Posts: 1
Registered: ‎07-08-2011
My Device: Bold 9700

BB Bold 9700 - Warranty Denied!

[ Edited ]

Hi,

I received my device from my local BlackBerry certified service and they refused warranty because they claim that the damage on phone was caused by water. I was surprised because all indicators of moisture are white and I certainly didn't poured water on it. But I thought that someone from my family did that by accident. So I asked them for photos of motherboard and from them it seems to me that the damage was caused by battery leak.

 

What do you think?

 

http://img219.imageshack.us/img219/994/image001ga.jpg

 

http://img62.imageshack.us/img62/3038/image002oy.jpg

 

http://img546.imageshack.us/img546/4538/image003ux.jpg

 

http://img121.imageshack.us/img121/5959/image008yovz.jpg

 

http://img84.imageshack.us/img84/9493/image004ie.jpg

 

 

Forums Advisor III
er2joe
Posts: 1,069
Registered: ‎04-12-2009
My Device: Samsung Galaxy S II SkyRocket (yes, Android)

Re: BB Bold 9700 - Warranty Denied!

I don't see anything that tells me one way or the other.

 

Does it matter what we think? We can't provide warranty service (this is a peer-to-peer support forum).