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BlackBerry® Bold™

New Member
Posts: 1
Registered: ‎05-05-2012
My Device: Bold 9700
My Carrier: MTN

BB Bold 9700 battery not charging

I can't seem to get by Blackberry to charge anymore. When I plug it in, it shows a battery icon with a lighting bolt through it - but it doesnt charge the phone.

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BlackBerry Technical Advisor (Retired)
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: BB Bold 9700 battery not charging

Hey Munda,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Since the USB cord is showing that there is a connection but the battery is not charging, I suggest trying a different battery in the BlackBerry®.


Let me know if you have any more questions.





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New Member
Posts: 1
Registered: ‎05-27-2013
My Device: 9700
My Carrier: tmobile

Re: BB Bold 9700 battery not charging

Hi there, I'm getting the same problem. I would plug the charger into my phone and the red light will flash on but after while it would turn off. I had taken out my battery and charged the phone and it shows a battery icon on the screen that there's is no battery so does my phone has a battery problem too? Thanks
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