01-16-2013 01:13 PM
I followed your instructions.. got my phone into safe mode, connected it to Desktop Manager, removed the Social Feeds and Smart Card options then it automatically went into Backing up and it says it's backing up the SmartCard which is odd b/c I removed it from the Delete options as per the instructions..
01-16-2013 01:17 PM
01-16-2013 01:20 PM
I'm going with the "something strange going on" option b/c it's my luck with technology. If I take my phone out of Safe Mode now, will it still try to update over the air?
01-16-2013 01:23 PM
02-18-2013 09:41 AM
Mehod 1 worked for me, I really appreciate. but still unable to update to 7.1 on DM, stucked at back up stage.
Hi and Welcome to the Community!
Doing this might help your situation: