04-26-2013 05:17 AM
Hi I have a BB Bold 9900 .
For some reason the camera will not load > It tells me : Could not load the camera . Please close some apps then try again .
Wot am i doing wrong or have I done .
04-26-2013 07:40 AM
Welcome to BlackBerry Support Forums
Are you closing all application correctly ! You can try a battery pull restart if you have not done yet ,remove the battery while your device is Powered On , then wait for a min. and reinsert it back. After reboot you try it again.
Or refer to this Knowledge Base regarding this error :
KB15544 : " Could not lunch Camera application " error appears when opening the Camera on the BlackBerry smartphone.
You can run a self test on your device as suggested within KB , test will reveal if there is any hardware issues with your integrated camera .