Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
Contributor
huseinayash
Posts: 27
Registered: ‎09-16-2012
My Device: Blackberry Toch 9860, Blackberry Z10 & PlayBook

BB Bold 9900 Keep restarting

hello guys, is that happen with any body BB Bold 9900 keep rebooting, i did update then I remove media card then repare OS still same **bleep**.... any once can help me plzzz

Hussein Ayash
Retired
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: BB Bold 9900 Keep restarting

Hi huseinayash,

 

I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:

KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

or

KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...

Thanks

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Contributor
huseinayash
Posts: 27
Registered: ‎09-16-2012
My Device: Blackberry Toch 9860, Blackberry Z10 & PlayBook

Re: BB Bold 9900 Keep restarting

CptS,

 

still the same, is that hardware multifuction defect.... really i visit many BB Shop no one can repair it...help me plz...

 

thx.

Hussein Ayash
Retired
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: BB Bold 9900 Keep restarting

Do you have any 3rd party applications or themes installed on your BlackBerry® smartphone?

 

Thanks

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Contributor
huseinayash
Posts: 27
Registered: ‎09-16-2012
My Device: Blackberry Toch 9860, Blackberry Z10 & PlayBook

Re: BB Bold 9900 Keep restarting

Nothing at all; it is wiped as a virgin... But keep rebooting..Specially when I open Mobile network

Hussein Ayash