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New Contributor
Mangoe
Posts: 9
Registered: ‎11-15-2012
My Device: Bold 9700
My Carrier: Rogers

BB Icon - light blue , square with a head shot

[ Edited ]

I dont' know what this icon is, can anyone assist?

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JSanders
Posts: 85,166
Likes: 23,028
Solutions: 5,925
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Icon - light blue , square with a head shot

Some third party application you've installed... have you looked in your main Messages list for anything corresponding?

What apps are installed? MSN Messenger?




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New Contributor
Mangoe
Posts: 9
Registered: ‎11-15-2012
My Device: Bold 9700
My Carrier: Rogers

Re: BB Icon - light blue , square with a head shot

There isn't anything that even looks like that icon in any of my apps. I haven't installed anything new for months.

 

Windows Live / Yahoo Messenger / BBM/ Lagunex Domino/ Wordosaur /

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New Contributor
bumble-becca
Posts: 3
Registered: ‎11-22-2012
My Device: Curve 8520
My Carrier: Orange

Re: BB Icon - light blue , square with a head shot

I have the same one on my bb curve. I have no idea what it means and it's bugging me. Nothing in the manual on here to explain it either. Not sure it would be an app because I don't really use apps on my bb. I only have bbm and facebook and it's not one of them that's causing it as far as I can tell.

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BB Icon - light blue , square with a head shot

 


bumble-becca wrote : 

 

I have the same one on my bb curve. I have no idea what it means and it's bugging me. Nothing in the manual on here to explain it either. Not sure it would be an app because I don't really use apps on my bb. I only have bbm and facebook and it's not one of them that's causing it as far as I can tell.

 


Hi bumble-becca

 

Welcome to BlackBerry Support Community Forums

 

Sounds like notification for BlackBerry ID software update ! Open your message box and see if any notification message for BlackBerry ID or Open App World > Go to My World and see if it prompt for BlackBerry ID update.

 

 

Prince

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New Contributor
bumble-becca
Posts: 3
Registered: ‎11-22-2012
My Device: Curve 8520
My Carrier: Orange

Re: BB Icon - light blue , square with a head shot

Nope. I have done both of those things (no updates available) and it is still there.

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JSanders
Posts: 85,166
Likes: 23,028
Solutions: 5,925
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Icon - light blue , square with a head shot

Okay, but that's what the notification is for.

At Options > BlackBerryID, press the Menu key > update. Anything?




1. If any post helps you please click the Like Button below the post(s) that helped you.
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New Contributor
bumble-becca
Posts: 3
Registered: ‎11-22-2012
My Device: Curve 8520
My Carrier: Orange

Re: BB Icon - light blue , square with a head shot

[ Edited ]

Aha! That's done it. The previous suggestion to use app world to find an update failed, but going to bb id direct did the trick.

 

Cheers.

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