07-04-2013 08:53 AM
Welcome to BlackBerry Support Forums
Please try this Knowledge Base article to resolve your issue with this JVM error :
KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
Please note, this method will delete user data from within your device , if you have a previous backup or using BlackBerry protect for backup then you can restore from there.
KB10068 : " JVM 102 " error is generated on the BlackBerry Smartphone