11-19-2013 11:42 PM
Have you performed an OTA software update on your BlackBerry ? If update crashed or interrupted then you should try an OS reload using Desktop Software which will fix any software glitches .
Meanwhile , first try those steps in the same sequence :
1- Register your Handheld .
2- Resend your Service Book
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
VIA | prince2012
11-19-2013 11:52 PM
11-20-2013 04:05 AM
I am having problems with my blackberry messenger, messages seem to be sending (they have a tick next to them) but are taking hours to show that they are delivered and replies take hours to come through as well. I then have short phases where I receive a reply and can reply to that message but if I try to reply to the next one the same thing happens. I've tried the battery pull several times and nothing has worked! Help me!!!
11-21-2013 03:38 PM
1. sorry i sent multiple messages. I don't quite understand yet how this support forum works.
2. i spent 4 hours at ATT yesterday and resulted in this understanding, which the ATT personell retreived from BB support and ATT 'go phone' support.
3. If an international traveler such as myself, changes the other country SIM card to an ATT 'pay as you go' SIM, then all data is blocked by ATT, including BBM msgr. phone and text are supported.
4. I was advised to go to T mobile.
5. Any ideas?