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devmic
Posts: 2
Registered: ‎11-13-2012
My Device: Blackberry Bold 9700
My Carrier: Telus

BB shows emails sent, so does Gmail, but receipients not receiving them.

This is driving me crazy....Anybody have any ideas?  It's been going on for a few days now.  I've deleted the account off my phone and reinstalled as well as done a battery pull.  Any suggestions would be appreciated.

 

Thanks!

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JSanders
Posts: 84,489
Likes: 22,916
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB shows emails sent, so does Gmail, but receipients not receiving them.

Ask your recipient to check their junk or spam folders.




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New Member
devmic
Posts: 2
Registered: ‎11-13-2012
My Device: Blackberry Bold 9700
My Carrier: Telus

Re: BB shows emails sent, so does Gmail, but receipients not receiving them.

It is my work email address set up through gmail - whenever I send through my work email @xyz.com to another work email address @xyz.com it all looks good (shows sent on phone and through gmail web log-in) but they don't get it.  Also doesn't go through if I'm replying to someone.  I've checked with our IT department and theyre saying it is something to do with my phone as this isn't happening to anyone else.

Please use plain text.
JSanders
Posts: 84,489
Likes: 22,916
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB shows emails sent, so does Gmail, but receipients not receiving them.

devmic, please check your private messages in this forum.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.