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BlackBerry® Bold™

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R3M
Contributor
Posts: 10
Registered: ‎01-18-2009
My Device: Torch 9800
My Carrier: Rogers

BB will not ring if media player is active

I can't seem to get my bold to ring if the medial player is active. It seems to automatically switch to vibrate only whenever the media player/music/now playing screen is running, even if it is in the background or paused (i.e. not playing music).  I'm not sure what controls the behaviour, but it's a bit of a problem because I have to actually EXIT the media player to get it to ring. I'm hoping it's just a setting, but I have had little luck in finding it in the alert profiles or in the music player options. I find that I miss a lot of calls when I inadvertantly have the 'now playing' screen up in the background.

R3M
Contributor
Posts: 10
Registered: ‎01-18-2009
My Device: Torch 9800
My Carrier: Rogers

Re: BB will not ring if media player is active

I still have not found a solution to this issue. Anyone have any suggestions on where to get support for this type of issue?