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Contributor
bigsee
Posts: 14
Registered: ‎05-20-2013
My Device: BB Z10 STL100-1
Accepted Solution

BB9900 SMS

Nowadays I noticed when a new SMS is coming I get a quick-continuous LED sign until I open the message. On the home screen there isn't a starred message sign but when I go to the messages I see a new unread message.

 

In the system is the Advence Os and LED installed and I set a yellow LED to the SMS.

 

Any advice?

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BB Z10 (10.2.1.1925 - waiting for a patch to enable calling :smileysad: )
Hall of Famer II
sdgardne
Posts: 48,767
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: BB9900 SMS

Hi and Welcome to the Community!

Anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:

  • Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
  • BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. If this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.

See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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PIN: C0001B7B4   Display/Scan Bar Code
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Contributor
bigsee
Posts: 14
Registered: ‎05-20-2013
My Device: BB Z10 STL100-1

Re: BB9900 SMS

[ Edited ]

Just arrived home from weekend journey and removed battery under running OS, and waited a minute. I'm now waiting my family member to send me one...

 

Edit: It looks like working, thanks for advice !!!

--------------------------------------------
BB Z10 (10.2.1.1925 - waiting for a patch to enable calling :smileysad: )
Hall of Famer II
sdgardne
Posts: 48,767
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: BB9900 SMS

You are very welcome...enjoy!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code