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BlackBerry® Bold™

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GoonerCy
Posts: 2
Registered: ‎02-28-2013
My Device: Blackberry Bold 9780
My Carrier: Vodafone

BBM Problem

Hi,

 

I have recently installed the new BBM software, and i cannot access it. It says i cannot set up bbm due to 'insufficient wireless coverage or your connection to the wireless network is turned off' I cannot delete the application or reinstall it as it is not located in my blackberry world. I have tried searching for it and it does not appear.

 

Can anyone help me please.

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BBM Problem

Hi GoonerCy

 

Welcome to BlackBerry Support  Forums

 

 

The message you getting simply means that either you don't have a sufficient Data Plan on your account or you`re in an area where you don`t have sufficient network . Can you confirm that !

 

Regarding your issue with locating BBM icon , please refer to this Knowledge base :

 

KB23968 :BlackBerry Messenger icon disappears from the Home screen of the BlackBerry smartphone

 

 

Try it and let us know.

 

 

 

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