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BlackBerry® Bold™

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New Contributor
lemuy72
Posts: 3
Registered: ‎07-21-2012
My Device: bold9790
Accepted Solution

BBM Problem

I can receive BBM's on my 9790 but am unable to send them to my wife's 9900.  Have removed battery and SIM from both.  We are on the same network too.  Any ideas anyone?

Retired
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: BBM Problem

Hey lemuy72,

Welcome to the BlackBerry® Support Community Forums.

 

To better assist you, have you tested sending to multiple contacts? Or are you only having issues sending messages to your wife?

 

Thank you.

-HB

 

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New Contributor
lemuy72
Posts: 3
Registered: ‎07-21-2012
My Device: bold9790

Re: BBM Problem

The problem seems to be now resolved by first deleting the contact & then reconnecting after removal of battery & SIM with device on. Thank you.