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New Contributor
FM96
Posts: 8
Registered: ‎03-22-2013
My Device: Bold 9900

BBM Voice Not Available for 9900?

Hey,
I just bought my Bold 9900 and I wanted to download BBM Voice but it keeps on saying "Unavailable for this device". Some of my friends have 9900 and MMB Voice works fine on all of their devices. I asked them about it but they all said this never happened to them.
What should I do? Could someone help me out?
Developer
Teaboy1748
Posts: 1,151
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900

Re: BBM Voice Not Available for 9900?

Is your BBM verison up to date?

What OS is the 9900 running on currently?

New Contributor
FM96
Posts: 8
Registered: ‎03-22-2013
My Device: Bold 9900

Re: BBM Voice Not Available for 9900?

Yeah, it's brand new
OS 7
Guru I
John_Clark
Posts: 16,217
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: BBM Voice Not Available for 9900?

Where are you located? BBM7 is not available in all countries.
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Developer
Teaboy1748
Posts: 1,151
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900

Re: BBM Voice Not Available for 9900?

1. Your WiFi needs to be turned on
2. The person you try to voice BBM needs to have BBM 7
3. This person also needs to have their WiFi on.

New Contributor
FM96
Posts: 8
Registered: ‎03-22-2013
My Device: Bold 9900

Re: BBM Voice Not Available for 9900?

I'm from Saudi Arabia.. I'm pretty sure it's available here coz as I said my friends have it and I used to have it on my Torch 9800 and it worked fine :smileysad:
New Contributor
FM96
Posts: 8
Registered: ‎03-22-2013
My Device: Bold 9900

Re: BBM Voice Not Available for 9900?

My wifi is on but I still can't download it.. I switched my phone off a couple of times too to be sure but it still says unavailable for this device