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Kby
New Member
Kby
Posts: 3
Registered: ‎12-30-2012
My Device: bold 9700

BBM conversation history

I need to recover a conversation that is 2 weeks old. trying to do so- i discovered my BBM was marked to "never" save history. changed it now, but still really need to find the conversation i had before making the change...

 

is there a way to find the old message?

 

thanx!

 

K

JSanders
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
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Re: BBM conversation history

Was that two week old BBM chat deleted or cleared from your device?




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Kby
New Member
Kby
Posts: 3
Registered: ‎12-30-2012
My Device: bold 9700

Re: BBM conversation history

not deleted and not cleared- just pushed back by new messages from same contact. 

Trusted Contributor
Tweedle
Posts: 162
Registered: ‎07-31-2008
My Device: RIM Z10

Re: BBM conversation history

I think there is no way to find oldest conversation becouse there is saved in folder BlackBerry/im/BlackBerry Messenger/[your pin]/history/[pin other person]
This not make mistakes, who does nothing.
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JSanders
Posts: 86,446
Likes: 23,181
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM conversation history


Kby wrote:

not deleted and not cleared- just pushed back by new messages from same contact. 


Then it is lost... you would have the chat history saved, sorry.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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Kby
New Member
Kby
Posts: 3
Registered: ‎12-30-2012
My Device: bold 9700

Re: BBM conversation history

that's really bad... i really need this conversation. is there a way to contact RIM so they can get it from their servers?

 

(the other party agrees. we both need the conversation and it's date for legal purpess) 

JSanders
Posts: 86,446
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM conversation history

It's not saved on RIM servers.


The chats are saved on the peer devices until timed out. 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code