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BlackBerry® Bold™

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New Contributor
Posts: 2
Registered: ‎08-30-2011
My Device: 9900
My Carrier: 02

BBM images issue.

I have recently purchased a Blackberry Bold, 9900, and so far, so good.

 

However, when I add contacts to BBM, their contact images are not show. I have not got the images linked to address book photographs, it seems that every contact does not show.

 

It is the latest version of bbm, and everything else seems fine...

Help?

Posts: 90,293
Likes: 23,921
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM images issue.

Be patient, it can take a while for your friends' BBM avatars to sync to your phone, and vice versa.

To link your BBM to your Address Book, in your BBM to to Options > Replace BlackBerry Contact Pictures with BBM Pictures and check that.

 

You also need to make sure a BBM contact is linked to an Address Book contact.




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New Contributor
Posts: 2
Registered: ‎08-30-2011
My Device: 9900
My Carrier: 02

Re: BBM images issue.

Thank you, I want to see their pictures - not link them with mine though.

 

Is it a case of waiting?

Posts: 90,293
Likes: 23,921
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM images issue.

Yep, wait.

 

I read constantly of users in the EU who have slow syncing of BBM contact avatars.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 4
Registered: ‎10-09-2012
My Device: 9900
My Carrier: Maxis

Re: BBM images issue.

My BBM Picture not showing for quite some time for about a week and some days. Can you help me please.