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BlackBerry® Bold™

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New Contributor
ts99ad
Posts: 2
Registered: ‎06-04-2012
My Carrier: Rogers

BBM not receiving messages, Send is good

9900 Bold, Rogers v 7.1

 

A few days ago my BBm stopped receiving messages.  I can send out no problems, when they try to respond, they get the D next to the check but it does not show up on my phone.

 

I have no idea what it could be.  I have deleted BBM and reinstalled.  I asked my Rogers rep. 

 

Any help is appreciated.  I use this a main business tool and I am not getting my customers messages.

 

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New Contributor
kdavis135
Posts: 3
Registered: ‎07-04-2012
My Carrier: Orange

Re: BBM not receiving messages, Send is good

Im having the same problem. Have you fixed this problem yet?

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New Contributor
ts99ad
Posts: 2
Registered: ‎06-04-2012
My Carrier: Rogers

Re: BBM not receiving messages, Send is good

I have not been able to fix it.  I even when back to Rogers and they were unable to find anything wrong.  I have done several things to try to fix it.  Reboot, reload BBM, even recovered from backup.  I have a feeling it is my similar.

 

 

Please use plain text.