11-04-2012 05:32 AM
So my parents are visiting the US from Indonesia. They both have full data plan on their Blackberry. The BBM is not working even when you turned on the network. I registered the device on wireless network and was told it was succesful, but still the BBM is not working. Can someone help, please? Thanks!
11-07-2012 01:06 PM
Hi mvhardjanto and welcome to the BlackBerry Support Community Forums!
Just to clarify, are your parents still using their SIM from Indonesia or did they change to a local SIM card? Are they able to send/receive email or browse?