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New Contributor
EllieMoose
Posts: 4
Registered: ‎12-25-2012
My Device: Bold 9790
Accepted Solution

BBM says "Associating BBM with your BlackBerry ID"

I just got a new - unlocked - Blackberry Bold 9790 (I previously had a HTC when I bought the battery I just put my old simcard in it) and I tried to set up BBM, so I created a new BlackBerry ID and a BBM and it worked at first but when I exited and then came back onto BBM it said "Associating BBM with your BlackBerry ID" and it has said so for several hours. I have WiFi AND 3G so I don't understand what's wrong, it won't let me do anything else in the app and I have tried turning the BlackBerry off and on again and even pulled the battery, but it hasn't worked. Please help

Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: BBM says "Associating BBM with your BlackBerry ID"

Shut off your Wi-Fi for a bit and try it over 3G exclusively.


Post back with your results. :smileyhappy:

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
EllieMoose
Posts: 4
Registered: ‎12-25-2012
My Device: Bold 9790

Re: BBM says "Associating BBM with your BlackBerry ID"

It still says Associating BBM with your BlackBerry ID :No:

Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: BBM says "Associating BBM with your BlackBerry ID"

Was your phone turned on or off when you removed the battery? :smileyhappy:

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
EllieMoose
Posts: 4
Registered: ‎12-25-2012
My Device: Bold 9790

Re: BBM says "Associating BBM with your BlackBerry ID"

On, when I turned it back on after it came up with load bar across the screen

Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: BBM says "Associating BBM with your BlackBerry ID"

I'm at a loss. :smileysad:

Hang around, someone will show up with a solution. :smileyhappy:

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
EllieMoose
Posts: 4
Registered: ‎12-25-2012
My Device: Bold 9790

Re: BBM says "Associating BBM with your BlackBerry ID"

Okay, thank you anyway :smileyhappy:

New Member
kelly-wilson1991
Posts: 1
Registered: ‎12-27-2012
My Device: blackberry 8520

Re: BBM says "Associating BBM with your BlackBerry ID"

contact the network provider and activate the blackberry internet service... hope that helped :smileyhappy:

New Member
zacparkeR8
Posts: 1
Registered: ‎02-27-2013
My Device: 9780

Re: BBM says "Associating BBM with your BlackBerry ID"

http://in.blackberry.com/bbm.html             

 

 

Hi,

 

Just open this link in your pc and send mail to your e-mail then open your email from your blackberry open the mail that you recieved just download the BBM and when replace option come click on replace after installation click on Reboot and then open your BBM it will start working like before.......just now solved this problem was trying last two nights ........Hope this will help you

New Contributor
chamisamoyo
Posts: 4
Registered: ‎03-02-2013
My Device: 9260

Re: BBM says "Associating BBM with your BlackBerry ID"

I sorted out my BBM associating with BB ID issue by:

1. U need to make sure ur BB ID is working and activated on the BB website.
2. On ur phone you need to search for ur Social Feeds Icon and open up the Social Feeds app.
3. Under the Social BBM section. Select "Getting Started". Then select "BBM Set Up".
4. Make sure ur BB ID is setup correctly in the information sections. Social Feeds will then authorise ur BB ID.
5. After it recognises ur valid BB ID it will perform a BBM RESTORE. And hopefully your problem would be solved!