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BlackBerry® Bold™

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Chan70
Posts: 1
Registered: ‎12-26-2012
My Device: Bold
My Carrier: Bell
Accepted Solution

BBM

I upgraded my OS and now cannot find my BBM.  It is in my app world as installed but can't find it.  Can't receive or send any BBM's.  Trying to delete it from my app world but it is the only app that I cannot delete.  Annoy suggestions??

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: BBM

Hi Chan70,

Check this link http://mobileapps.blackberry.com/devicesoftware/entry.do?code=bbm6 for downloading BBM in your device.

tanzim                                                                                  
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JSanders
Posts: 84,479
Likes: 22,914
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM

I would suggest that you

  1. first delete the currently installed version from your Options > Advanced > Applications (or if your Bold is OS 6 or 7, Options > Device > Applications),
  2. Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
  3. Then, reinstall BBM from the link given above.




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