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Contributor
cornep
Posts: 33
Registered: ‎09-11-2011
My Device: Blackberry Bold 9900

BMW ConnectedDrive and Bold 9900

[ Edited ]

Took delivery of a new 2011 - 5 Series BMW with ConnectedDrive, but cannot get the Bold 9900 to work with it. BlueTooth connects and after approx 2 minutes the phone freezes and I have pull the batt out. Is there a software fix on the way?

Contributor
alaghbar
Posts: 10
Registered: ‎09-23-2011
My Device: Bold 9900

Re: BMW ConnectedDrive and Bold 9900

i had been trying to call RIM to find a solution with no answer, I wassuing the 9800 Torch and was working very fine but once i swapped to the Bold 9900 issues started, at some stage my phone hanged up and would not start and i had to go and replace the set....this is the second Bold 9900 and every time i connect it to my car it hangs up and i have to remove the battery so mate please if you dont want to damage your phone disconnect it from the car.

 

i am driving the 550i GT 2011

New Contributor
aist
Posts: 2
Registered: ‎09-28-2011
My Device: Bold 9900

Re: BMW ConnectedDrive and Bold 9900

Hello,

 

The same here. Workarround what I use is to disable Bluetooth Audio and Office. As well I disabled encryption on connection with BMW (not sure if it is needed). It doesn't solve problem with droping the bluetooth connection, but at least phone doesn't freeze.

 

Other thing is strange- absolute silence from RIM regarding the problem. That part I doesn't like the most.

 

Keep in touch.

 

A.

Contributor
cornep
Posts: 33
Registered: ‎09-11-2011
My Device: Blackberry Bold 9900

Re: BMW ConnectedDrive and Bold 9900

Anyone from RIM care to comment on this? It is an amazing feature that alot of people are not able to use, and RIM is mum about it? Whats up with that....!

New Contributor
thiepou
Posts: 2
Registered: ‎10-17-2011
My Device: Bold 9900

Re: BMW ConnectedDrive and Bold 9900

same for me with a BMW 525D 2009 and a 520D 2011. BMW answered me that the BB 9900 is not on the list of compatible smartphone for BMW !!!! .

a piece of advice : change your car !!!

Contributor
cornep
Posts: 33
Registered: ‎09-11-2011
My Device: Blackberry Bold 9900

Re: BMW ConnectedDrive and Bold 9900

I installed v.353 of the BB device software two days ago and no more hanging up. Phone connects to the car beautifully, contacts and internet works great. Only problem is mail. I still do not have email ij the car.
Contributor
Popalu
Posts: 15
Registered: ‎08-13-2010
My Device: Bold 9700

Re: BMW ConnectedDrive and Bold 9900

Switching from my previous Bold ot the 9900 was striaght forward and never had these issues.

 

Device connects via Bluetooth at all levels and works fine.

 

Have you updated to the latest version of the software for the device?

 

Mine is a 2011 BMW 5 Msport, took delviery in July and phone came two weeks ago and worked first time without any issues

Contributor
cornep
Posts: 33
Registered: ‎09-11-2011
My Device: Blackberry Bold 9900

Re: BMW ConnectedDrive and Bold 9900

What version software is on your phone please?
Contributor
Popalu
Posts: 15
Registered: ‎08-13-2010
My Device: Bold 9700

Re: BMW ConnectedDrive and Bold 9900

Version 7.0.0 Bundle 1465 (v7.0.0.296, Platform 5.0.0.496)

 

Bluetooth version 1.1

 

 

New Contributor
aist
Posts: 2
Registered: ‎09-28-2011
My Device: Bold 9900

Re: BMW ConnectedDrive and Bold 9900

After OTA update to Version 7.0.0 Bundle 2406 (v7.0.0.585, Platform 5.0.0.734) everything works fine.

 

A,